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Melanie

Family Violence Intensive Case Manager
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How long have you been involved with The Salvation Army?

I have worked for the Salvation Army for 10 years this December and I’m a very proud Salvo Worker that is dedicated to making just a small difference in the lives of women facing family violence and homelessness.

What do you do in your role at The Salvation Army?

My role is Family Violence Intensive Case Manager which means I am a specialised worker that works with complex clients that have multiple risk and needs.  My clients usually have child protection involved and they may or may not have mental health issues, drug and/or alcohol concerns and financial and legal issues. They are complex and that makes my job challenging and that what I love about it. I never have two days that same in my job and that keeps me fresh and interested in my role. The women that I have had the privilege of working with also inspire me every day. They are courageous, innovative, warm, caring and usually resourceful and most of all they teach me how to be a better worker every day.

What is the most rewarding part of working in homelessness services for The Salvation Army?

I never have two days that same in my job and that keeps me fresh and interested in my role. The women that I have had the privilege of working with inspire me every day.

They are courageous, innovative, warm, caring and usually resourceful and most of all they teach me how to be a better worker every day.

I have to thank The Salvation Army for giving me the opportunity to work with women that have experienced Family Violence.  The Salvo’s give me a structure to work within but also let me be creative in my role.

Why do you do what you do? 

I have a vision that one day women and men will be equal and there will be no more violence against women.